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Frequently asked questions


Uncover the power of holistic counseling and how it can contribute to your overall well-being. On our Frequently Asked Questions (FAQ) page, I answer your pressing questions about this unique, comprehensive approach to therapy that incorporates your mind, body, spirit, and emotions.

From understanding what holistic counseling involves, to how it differs from traditional counseling, and everything in between, our FAQ page provides a wealth of information designed to guide you through your counselling journey.

  1. What kind of counseling services do you provide? I  offer a range of counseling services including individual, teenage, group therapy, and I specialize in areas such as  anxiety, depression, stress management, trauma, divorce, self esteem and personal development.

  2. How can I schedule an appointment? You can schedule an appointment by clicking on the 'Book an Appointment' tab on our website or you can call us directly at our office.

  3. What are your hours of operation? My hours of work are from 8:00 AM to 5:00 PM Monday through Friday. Closed on weekends and public holidays.

  4. How much do sessions cost? Do you accept insurance? My rates vary based on the service provided. All prices are exclusive of GST. I am a privately funded practice.

  5. What is your cancellation policy? I require a 24-hour notice for cancellation or rescheduling, or a fee equivalent to the session cost will be charged.

  6. How long is each counseling session? Typically, each counseling session is 60 minutes.

  7.  Can I have online or tele-counseling sessions? I  offer both in-person and virtual counseling sessions to accommodate your needs.

  8. What can I expect from my first session? During your first session, I will spend time getting to know you and your concerns, and together we work out a personalized plan suited to your needs.

  9.  Is everything I share confidential? Yes, all information shared during your sessions is confidential and protected by law, unless there's a risk of harm to yourself or others.

  10.  How is progress measured and discussed during therapy? Progress is  based on your goals and is discussed regularly during our sessions.

  11.  How can counseling help me? Counseling can provide you tools to assist you in overcoming your challenging problems, improve your communication skills, help develop coping mechanisms, and promote self-growth and personal development.

  12. How often do I need to attend counseling sessions? The frequency of counseling sessions varies depending on each individuals needs. Typically, my clients start with weekly sessions to ensure consistency and as they progress can change to fortnightly or monthly.

  13. ​Do you offer group or family counseling sessions? ​I offer group counseling sessions 

  14. What age group do you cater to? I provide counseling services for teenagers and adults male and female. Most of my clients range from 17 to 55.

  15.  Do you provide resources or homework for me to work on between sessions? Yes, I provide resources  and strategies and tools for you to use or tasks for you to work on between sessions to reinforce what was discussed during therapy.

  16. How do I know if a counselor is the right fit for me?  I offer 15 minute free consults to ensure you feel comfortable with me and are able to  connect with me and that my counselling approach aligns with what you need.

  17. Do you only cater to a certain demographic. I offer services to all individuals regardless of race, gender,  ethnicity or sexual preference . Everyone is welcome. I offer a space that is inclusive, warm, safe , non judgmental and inviting.

Understanding Holistic Counselling

  1. What is Holistic Counseling? Holistic counseling is an approach to therapy that considers the person as a whole - mind, body, spirit, and emotions. It emphasizes the interconnection between these elements and how they contribute to our overall health and wellbeing.

  2. What does a Holistic Counselor do? A holistic counselor helps clients explore all aspects of their lives to identify where imbalances may exist, whether that's in their emotional, physical, spiritual, or mental states. The counselor then works with the client to restore balance, which often leads to improved overall wellbeing.

  3. What are the benefits of Holistic Counseling? The benefits of holistic counseling can include improved self-awareness, reduced stress, improved coping skills, better relationships, and a deeper connection to one's self and the world around them. By addressing the whole person, holistic counseling often leads to more profound and lasting changes.

  4. How does Holistic Counseling differ from traditional counseling? While traditional counseling often focuses more narrowly on mental and emotional issues, holistic counseling considers a broader range of factors that could be influencing a person's wellbeing. This includes their physical health, spiritual beliefs, relationships, environment, and lifestyle.

  5. Is Holistic Counseling right for me? If you're seeking a comprehensive approach to your wellbeing that addresses more than just mental and emotional health, holistic counseling could be a good fit. This method can be especially beneficial for those who feel disconnected or unbalanced in their lives.

  6. How is a session conducted? A holistic counseling session may involve talking about your feelings, thoughts, and experiences, as well as exploring your physical health and lifestyle. It might also incorporate mindfulness exercises, relaxation techniques, and other holistic therapies.

  7. Is online Holistic Counseling effective? Yes, online holistic counseling can be as effective as in-person sessions. It allows you to connect with your counselor from the comfort of your home, which can make sessions more accessible and convenient.

  8. For any additional questions or enquiries, please do not hesitate to contact me by email @info@soulcheck.co.nz

SoulCheck Holistic Therapy Website Disclaimer: Terms and Conditions

Welcome to SoulCheck Holistic Therapy Website. By accessing and using this website, you accept and agree to be bound by the terms and conditions contained herein ("Terms"). If you do not agree with these terms, please do not use this website.

The information provided on the Soulcheck Holistic Therapy website ("Website") is for general informational purposes only. While we aim to provide up-to-date and accurate information, we make no representations, warranties, or guarantees of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of any information, products, services or related graphics contained on this Website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

Soulcheck Holistic Therapy website is not a replacement for professional medical diagnosis, treatment, or advice. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

In no event will SoulCheck Holistic Therapy be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

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Website Privacy Policy: Personal Data Collection: We may collect personal data such as your name, email address, and phone number when you voluntarily submit such information to us, e.g., when booking an appointment or subscribing to our newsletter.

Use of Data: Your personal data will be used to provide services to you, respond to inquiries, send newsletters, and for internal analytical purposes.

Third-Party Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include website hosting partners or other parties who assist us in operating our website, so long as those parties agree to keep this information confidential.

Cookies: Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser options.

Links to Other Sites: Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of such sites. Users are encouraged to read the terms and privacy policy of any third-party website they visit.

Copyright Notice: All content, including but not limited to text, graphics, logos, and images on this website are the property of SoulCheck Holistic Therapy or its content creators and protected by copyright laws.

Any redistribution or reproduction of part or all the contents in any form is prohibited other than the following. You may print or download content to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other forms of electronic retrieval systems.

 

Information Storage & Security Statement:

At Soulcheck Holistic Therapy, we prioritize the protection of your data. Here's how we handle information storage and security:

We receive and store the information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

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We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter or when booking an appointment or online course. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribe at any time and your request will be actioned immediately.

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Individual profile and company details are not used for any other purpose. Details are only supplied to a third-party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks, and other legal rights.

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We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).

 

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to New Zealand Privacy Laws. Please contact us if you require specific details.

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Use of Data: Your personal data will be used to provide counselling services, respond to inquiries, send newsletters, and for internal analytical purposes.

Third-Party Sharing: We will not disclose your personal information to third parties unless it's required for the purpose for which the information was collected, or if required by law. This may include disclosures to website hosting partners or other parties who assist us in operating our website, under the agreement that they keep this information confidential.

Your Rights: As per the New Zealand Privacy Act, you have the right to request access to and correction of your personal information.

 User Responsibilities:

Users are prohibited from:

Posting or transmitting any harmful, threatening, abusive, defamatory, or obscene material.

Violating any applicable local, state, national, or international law.

Attempting to breach any security measures of the website.

Limitations

In no event shall SoulCheck Holistic Therapy or its suppliers be liable for any damages arising out of the use or inability to use the materials on this website. It is an essential pre-condition to you using our website that you agree and accept that SoulCheck Holistic Therapy is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods, or services we may offer or from any other use of the website.

 

This includes your use or reliance on any third-party content, links, comments, or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

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It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Revisions: Materials on this website may include technical inaccuracies. SoulCheck Holistic Therapy may make changes to the materials at any time without notice.

Modifications to the Terms :SoulCheck Holistic Therapy may revise these terms at any time without notice. By using this website, you agree to be bound by the then current version of these terms.

Termination: We may terminate or suspend access to our website immediately, without prior notice, for any breach of these Terms.

Consumer Guarantees Act (CGA) and Soulcheck Holistic Therapy

At Soulcheck Holistic Therapy, we provide high-quality therapeutic services. As a business providing services in New Zealand, we are bound by the Consumer Guarantees Act 1993 (CGA).

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Refunds

As a standard practice, SoulCheck Holistic Therapy does not offer refunds for services rendered. While we stand by the quality of our services, we also understand that unexpected circumstances can arise. There are instances where a refund may be considered at the sole discretion of SoulCheck Holistic Therapy. Client must provide a detailed explanation of the circumstances, along with any relevant supporting documentation.

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